{"id":805,"date":"2025-09-29T04:19:28","date_gmt":"2025-09-29T04:19:28","guid":{"rendered":"https:\/\/www.harperstage.com\/anybsp\/smartbiz-support\/"},"modified":"2025-10-18T02:59:49","modified_gmt":"2025-10-18T02:59:49","slug":"smartbiz-support","status":"publish","type":"page","link":"https:\/\/www.harperstage.com\/anybsp\/smartbiz-support\/","title":{"rendered":"SmartBiz Support"},"content":{"rendered":"
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smartbiz SUPPORT, FAQ, KNOWLEDGE BASE<\/p>\n

Get Answers to
All Your Questions \n <\/h1>\n

Need help with your device or app? Whether it\u2019s setting up your router, troubleshooting your phone, or managing our mobile app, we\u2019ve got you covered. Check out quick guides, updates, and how-tos for all your hardware and software needs.<\/p>\n <\/div>\n <\/div>\n

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[AnyBXP] SmartBiz Support<\/h2>\n

Get help for all of your devices and apps in one place, or connect with us directly.<\/p>\n <\/div>\n <\/section>\n

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\n App Setup<\/a>\n <\/h3>\n GO TO FAQ <\/a>\n <\/div>\n <\/div>\n
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\n Network Setup<\/a>\n <\/h3>\n GO TO FAQ <\/a>\n <\/div>\n <\/div>\n
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\n Additional Network Settings<\/a>\n <\/h3>\n GO TO FAQ <\/a>\n <\/div>\n <\/div>\n
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\n Customer Portal
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\n Staff Management<\/a>\n <\/h3>\n GO TO FAQ <\/a>\n <\/div>\n <\/div>\n
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\n Alerts<\/a>\n <\/h3>\n GO TO FAQ <\/a>\n <\/div>\n <\/div>\n
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\n Devices<\/a>\n <\/h3>\n GO TO FAQ <\/a>\n <\/div>\n <\/div>\n
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\n Network Resilience<\/a>\n <\/h3>\n GO TO FAQ <\/a>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/section>\n
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App Setup<\/h2>\n
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\n Where\ncan I download the CommandWorx app? <\/span><\/use><\/svg><\/polygon><\/svg><\/span>\n <\/a>\n
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From\nthe Apple App Store<\/b> or Google Play Store<\/b>\n <\/p>\n <\/div>\n <\/div>\n <\/div>\n

\n What\nlanguages does CommandWorx support?
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English,\nFrench (Canadian), Spanish, and German <\/p>\n <\/div>\n <\/div>\n <\/div>\n

\n How do\nI add another admin to CommandWorx app?<\/span><\/use><\/svg><\/polygon><\/svg><\/span>\n <\/a>\n
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Go\nto Settings<\/b>, tap Account and Admins<\/b>, and tap Invite Admin<\/b>\n
Enter\ntheir name<\/b> and email address<\/b>\n
Tap Send Invite<\/b>\n <\/p>\n <\/div>\n <\/div>\n <\/div>\n

\n How do\nI change or remove the secondary admin in the app?<\/span><\/use><\/svg><\/polygon><\/svg><\/span>\n <\/a>\n
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Go\nto Settings<\/b> and tap Account and Admins<\/b>\n
Tap\nthe Secondary Admin <\/b>to view their profile
Tap Delete Person<\/b> and confirm the deletion \n <\/p>\n <\/div>\n <\/div>\n <\/div>\n

\n How do I change the Primary user of\nCommandWorx to a different user?<\/span><\/use><\/svg><\/polygon><\/svg><\/span>\n <\/a>\n
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Reach\nout to your service provider to request a Primary user change<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/section>\n

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Network Setup<\/h2>\n
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\n How do I set up the Primary network? <\/span><\/use><\/svg><\/polygon><\/svg><\/span>\n <\/a>\n
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